SA Ledger support
Help with SA Ledger, a mileage and expenses record book for UK sole traders, with a summary laid out for Self Assessment.
Questions
Where are my records stored?
On this iPhone, in the app's own storage. We never receive them. Your iPhone's own backup (iCloud or computer) may include them, depending on your backup settings.
How do I move to a new iPhone?
The simplest way is your normal iPhone backup, which includes the app's records and receipt photos if the app is included in your backup settings. Settings > Export backup (JSON) saves your records as a file, but it does not contain the receipt images themselves.
Does SA Ledger file my tax return?
No. It keeps your records and gives you totals to copy into your return. You file with HMRC yourself or through your accountant.
How do I restore a purchase?
Open Settings, tap Unlock to open the purchase screen, then tap Restore purchases, signed in with the same Apple Account you used to buy.
How do I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com.
How do I delete everything?
Settings > Clear all data removes your records and attached files. Deleting the app removes everything, including its settings.
Please note
SA Ledger helps you keep your own records. It is not tax advice and does not submit anything to HMRC. Check the latest guidance on GOV.UK.
Contact
Email hello@ninestems.com. We usually reply within two working days. Please do not send personal information about other people, such as tenants, staff or clients, by email.